Makline for small business

Human intelligence. Artificial intelligence.

Your whole online presence, planned by people and powered by AI. Built in Australia for small and medium businesses.

Bright Spark ElectricalOpen 24/7★★★★★ 4.9 (128) · Books online
Westside Electric Co★★★★☆ 4.1 (22) · Closes 5 pm
A1 SparkiesNo reviews · Closed now
AI receptionistBright Spark · 9:42 pm
Power keeps tripping in my kitchen. Can someone come tomorrow?
I can book Dan for 8:30 am tomorrow in Westmead. Does that work?
Perfect, thanks.
✓ Job booked · SMS sent · Owner notified

Example of a Makline client one month after launch.

The world's best AI and platforms, directed by people who know your business.

Get the highlights.

See all 26 services

All businesses shown in these highlights are examples.

44%

of Australian small businesses still have no website.

auDA, Digital Lives of Australians 2026
9 in 10

Australians check reviews before choosing a local business.

Podium consumer survey, 2026
29%

of small businesses rate their AI skills as high. We bring the rest.

auDA, Digital Lives of Australians 2026

The human intelligence
behind the artificial intelligence.

AI is the engine. People are the drivers.

Anyone can open an AI tool. Knowing what to ask it, what to keep and what to throw away is the hard part. At Makline, people who understand Australian small business set the direction, and AI does the heavy lifting. You get the speed of software and the care of a team that knows your name.

Human intelligence

What our people do

  • Learn your business, customers and competitors
  • Set the strategy: channels, message and suburbs
  • Write your brand voice so nothing sounds generic
  • Review every page, post, ad and AI reply
  • Keep you within Australian rules on reviews, spam and privacy

Artificial intelligence

What our AI does

  • Builds your website in days, not months
  • Drafts posts, articles, images and videos at scale
  • Answers calls and chats 24/7 and books jobs
  • Asks every customer for a review
  • Tracks rankings, leads and ad spend
  1. HIListen

    A 30 minute call about your business and goals.

  2. HIPlan

    We choose the services that will bring you work.

  3. AIBuild

    AI produces your site, listings, content and assistants.

  4. HICheck

    A person reviews everything for accuracy and tone.

  5. HI + AILaunch and improve

    We go live and improve results every month.

Everything your business
needs online.

26 services. One team. One monthly plan.

Included with every plan.

The things that make working with us easy.

Human-checked

A person reviews every page, post and AI reply before customers see it.

You own everything

Your domain, Google profile and social accounts stay in your name.

Australian team

Local knowledge, .com.au sites and support during AEST business hours.

Live in 1 to 2 weeks

AI speeds up the build, so you start getting found sooner.

Monthly report

Calls, leads, reviews and rankings, explained in plain English.

No long lock-in

A 3 month minimum, then month to month.

Secure accounts

Two-step sign-in on every account we manage for you.

One point of contact

One person who knows your business, not a ticket queue.

Made for the businesses
that keep Australia running.

Choose your industry to see the setup we recommend.

Your business. Your data.
Handled with care.

AI is powerful. We use it responsibly, and we follow Australian law.

Privacy built in

Every site we build includes a privacy policy, and every AI assistant tells customers it's an AI.

  • Ready for the Privacy Act changes on automated decisions from December 2026
  • AI assistants hand over to a person when a customer asks
  • Customer data stays in accounts you own

Honest reviews only

No fake or filtered reviews, as Australian Consumer Law requires. Clinics get Ahpra-safe marketing.

Spam Act compliant

Email and SMS go only to people who opted in, always with a working unsubscribe.

Pick your plan.

Agency results without agency retainers. All prices in AUD, excluding GST.

Launch

One-off

$1,490 to $2,490

For businesses starting from scratch or starting over.

  • AI-built website, up to 8 pages
  • Google Business Profile setup
  • Social media profiles set up
  • 20+ Australian directory listings
  • Branding starter kit
Start with a health check

Found

Monthly

$299 /mo

Stay visible, trusted and up to date.

  • Website hosting, security and edits
  • Google profile with weekly posts
  • Automatic review requests
  • Review replies, human-approved
  • Monthly results dashboard
Choose Found
Most popular

Grow

Monthly

$799 /mo

Steady new enquiries every week.

  • Everything in Found
  • Social media, 3 posts a week on 2 platforms
  • Local SEO for your suburbs
  • AI website chatbot
  • 1 blog article a month
Choose Grow

Automate

Monthly

$1,499 /mo

Never miss a call, lead or follow-up.

  • Everything in Grow
  • AI phone receptionist
  • CRM and automatic follow-up
  • Email and SMS marketing
  • AI search visibility
  • Google or Meta ads management
Choose Automate

Monthly plans have a 3 month minimum, then continue month to month. Ad spend and AI phone minutes are billed separately. Add-ons include online stores, extra social platforms, video packs, workflow automation and AI training for your team.

Free digital health check

How does your business look online?

We check what customers see before they call, then send a scored report with the three fixes that matter most. A real person reviews every report.

  • Website speed, mobile view and contact options
  • Google Business Profile and Maps ranking
  • Reviews: number, rating and replies
  • Social media profiles and activity
  • Directory listings and consistency
  • Visibility in AI search like Google AI Mode and ChatGPT

Questions? Answers.

If you use AI, will my content sound generic?

No. We write your brand voice with you first, and a person edits and approves every page, post and reply. AI speeds up the work. People make it sound like you.

Will customers know they're talking to an AI receptionist?

Yes. Our AI assistants say they're an AI assistant for your business and hand over to you whenever a caller needs a person. We set them up to follow Australian privacy rules.

How fast can you get my business online?

Most Launch projects go live within one to two weeks of our first call, depending on how quickly we get your photos, details and approvals.

Do you buy or fake reviews?

Never. Fake or filtered reviews break Australian Consumer Law. We help you ask every real customer for a review and reply to all of them, good and bad. For health practitioners we follow Ahpra's rules on testimonials.

Who owns my website and accounts?

You do. Your domain, Google profile and social accounts are set up in your business's name, and we hand over full access if you ever leave.

Am I locked into a long contract?

Monthly plans have a 3 month minimum so we have time to show results. After that you can stay month to month.

Human first.
AI powered.

Let's get your business found, chosen and booked.